How to make your reservation at Caño Cristales

The way to make the reservation is as follows:


Send us an email with the following information, contact us by whatsapp or just send us a message by chat.


Travel Date

Tour package (days)

Complete names

ID number

Date of birth.


Way to pay:


You must enter 30% in the bank account to reserve and the surplus will be paid days before your trip, the bank account details:


Current account

Colpatria Bank

No 094-100512-8

Name Oriana Carolina Quevedo Segua

C.C 40.187.080


Aeropuerto Vanguardia

Segundo piso

Villavicencio, Colombia

Tel: (038) 6648405


Complaints and claims

Office Hours:  Monday to Friday: 08:00-18:00 
Sábado: 8:00 a 13:00


Caño Cristales - La Macarena, Colombia

Quality and sustainability policies

The agency ECOTURISMO MACARENA, undertakes to accept and comply with the Sustainable tourism policy, heritage prevention policy, data management policy, money laundering prevention policy and terrorist financing (LA / FT), Law 1121 of 2006 .